Programme Support

The Programme Support (PS) role is a junior position providing administrative, logistical, and operational assistance to the Programme Manager and Coordinator. This role is ideal for someone looking to gain hands-on experience in programme delivery and operations.

Role Requirements

• Basic organisational and communication skills.
• Good attention to detail and ability to adapt to new tools and processes.
• Strong willingness to learn and contribute to team efforts.
• Ability to take direction and work collaboratively with senior team members.

Tasks Are Likely to Include

• Administrative Support:
  • Assist with email communications using templates.
  • Organise and maintain participant records.
• Logistical Assistance:
  • Support the setup of Zoom links (and other virtual tools), as well as physical venues for events’ registration processes
• Data Entry and Management:
  • Enter participant data and track engagement metrics.
  • Prepare basic reports (summarising event outcomes) for review by the PC and PM.
• Session Support:
  • Provide technical support during live sessions.
  • Distribute session materials to participants.
• General Assistance:
  • Support event planning and execution under PC and PM guidance.
  • Provide feedback and insights from a junior perspective to enhance programme delivery.
• Programmes Covered:
  • ALP
  • Education Empowerment Week
  • Webinars
  • Revision Workshops for Schools